Straight from the Tap

University Heights Community Meeting Time Changed

The previously scheduled community meeting for residents of University Heights who currently receive water service from the City of Cleveland Heights has been moved to 6:30 p.m. this evening. The meeting will be held at the Donahue Auditorium in the Dolan Science Center at John Carroll University and will include a presentation by Cleveland Water Commissioner Alex Margevicius and an opportunity to ask questions about the transition to direct water service with us in January.

Protect Your Home BEFORE Temperatures Drop

We’re already hearing this year’s winter season is going to be colder and snowier than last year. As we prepare ourselves with warmer layers and put the ice scrapers back in the car, remember, when temperatures drop your water pipes and meter are susceptible to freezing which can cause expensive, frustrating and unnecessary damage. Fortunately, it’s easier than you might think to protect your home and control your utility costs!

Lead Cityside Connection Map

Lead was a common material used prior to the 1960s to establish connections between homes and the Cleveland Water System. These connections include a portion on private property for which the property owner is responsible and a portion for which the water system is responsible. In the nearly 70 communities Cleveland Water provides direct service to, the portion maintained by Cleveland Water is referred to as a cityside connection.

How It Works - Orthophosphate

Our state-of-the-art water treatment process uses orthophosphate, an anti-corrosive that creates a thin layer of film which acts as a barrier on metal pipes and fixtures to prevent lead from leaching into the water. This protection works not only on Cleveland Water’s cityside connections but also on customer owned plumbing. As a result, Cleveland Water’s lead test results have declined by 88% since we started using it for treatment about 20 years ago.

 

Lead Connection Lookup tool provides information about lead cityside connections

Cleveland Water has launched a new search tool for customers. The Lead Connection Lookup provides customers with the ability to determine if their cityside connection is likely or unlikely made of lead. This new search tool is part of our ongoing efforts to educate customers about lead and provide them with information to protect their health and the communities we serve.

East 71st Water Main Replacement Project Underway

For the past 30 years, we have invested more than $1.6 billion enhancing our water treatment plants, water tanks and towers, and some water mains. Now, we’re shifting our investment focus to the 5,200 miles of water mains that make up our distribution system in nearly 80 communities. Many of which have served these communities well for more than 60, 70, 80, and in some cases more than 100 years.

Monthly Billing Coming Soon!

COMING TO YOUR HOME SOON! Beginning in January 2017 Cleveland Water will be transitioning from quarterly water bills to monthly. This change will help you better manage your household budget, track your water usage, and detect possible leaks sooner.

Cleveland Water Far Below State and Federal Chromium Regulations

By Scott Moegling, Water Quality Manager, Cleveland Water

A report released earlier today raised questions about the levels of Chromium-6 in our drinking water. We want to assure all of our customers that your safety continues to be our top priority. Cleveland Water meets and exceeds all State and Federal drinking water standards as established by the Safe Drinking Water Act and the Ohio Environmental Protection Agency (Ohio EPA), including regulations related to Chromium.

STEP Application Deadline

Today, is the last day to submit your  STEP application. Cleveland Water and Northeast Ohio Regional Sewer District work together to offer The Student Technical Enrichment Program (STEP) to students in grades 6–8. STEP is a science, technology, engineering, and math (STEM) educational outreach program that provides educational experiences which heighten the interest of students in STEM.

Catch Up With Cleveland Water This Holiday Weekend

A little tap-logged from last week’s events, our Cleveland Water buggy’s scheduled events for this upcoming weekend are a little light. That said, we’re still excited to meet you out in the community even if we need to give the buggy a little holiday.

Did you know Cleveland Water is moving to monthly billing next year? It’ll be a little transition but it’ll be Billing Made Simple once we get rolling. So, please feel free to bring your questions about monthly billing to us at events this weekend, we are tap full of answers! (See what we did there?)

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