Straight from the Tap

Winter Weather Update

With the bitterly cold temperatures our region has been experiencing, Department of Public Utilities Director Robert Davis, Cleveland Water Commission Alex Margevicius, and Chief of Distribution and Maintenance Kim Thompson provided an update on how the severe winter weather has affected operations and how customers can protect their homes. 

What to Do If a Water Pipe Freezes

The best way to deal with freezing pipes is to prevent them in the first place. A thin flow of water from a faucet during the worst of the cold spell can help prevent plumbing or water service lines from freezing. If you are away from home for several days, turn the water off and drain the outside faucets. Or leave the thermostat set at or above 65 degrees to ensure your home stays warm.

2017 Recap: Monitoring Water Quality with New Technology

As we do every year, Cleveland Water continued to deliver safe, quality water to our customers in 2017. As outlined in our 2016 Water Quality Report, released in May of 2017, we consistently met and exceeded state and federal standards for water quality.

10 Years of the Suburban Water Main Renewal Program

In 2007, Cleveland Water partnered with the Suburban Water Council of Governments to launch the Suburban Water Main Renewal Program (SWMRP), with the intent to renew local water mains in direct service suburbs.

2017 Recap: Focusing on Underground Infrastructure

Now that winter is here, Cleveland Water pipe repair crews have to battle the bitter cold temperatures as well as an increase in water main breaks. We experience an increase in breaks during the winter season because of the freeze and thaw process. Since we know this is coming, we take preventative measures throughout the year to try and reduce some of the breaks leading up to the winter season. One of the biggest ways we work to address this issue is through our Capital Improvement Program (CIP).

Cleveland STEP Students Become Scientists for the Day with Sherwin-Williams

For this month's Cleveland STEP class, scientists and chemists from Sherwin-Williams' Research and Development team showed students how to make paint. Click on the image below to view a photo gallery of the students learning adventure. Learn more about the Cleveland Student Technical Enrichment Program.

Cleveland Water Celebrates the Holidays at Holiday CircleFest

We had a great time this weekend at Holiday CircleFest in University Circle! Click on the image below to view a photo gallery of highlights.

Join us at Holiday CircleFest this Weekend in University Circle

Holiday CircleFest kicks off at noon on Saturday, December 2, on Wade Oval in University Circle. Cleveland Water, Cleveland Public Power and Cleveland Water Pollution Control are proud to once again sponsor this event.

Highland and Georgetown Road Repair Update

 Due to ongoing repairs to a 54-inch main that was shut down earlier this month for emergency repairs, customers in some eastern suburbs may experience water that appears to be slightly cloudy when they turn on their faucet. The water has been tested and is safe to drink. THERE IS NO BOIL ADVISORY IN EFFECT.

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