Straight from the Tap

How It Works - Orthophosphate

Our state-of-the-art water treatment process uses orthophosphate, an anti-corrosive that creates a thin layer of film which acts as a barrier on metal pipes and fixtures to prevent lead from leaching into the water. This protection works not only on Cleveland Water’s cityside connections but also on customer owned plumbing. As a result, Cleveland Water’s lead test results have declined by 88% since we started using it for treatment about 20 years ago.

 

Lead Connection Lookup tool provides information about lead cityside connections

Cleveland Water has launched a new search tool for customers. The Lead Connection Lookup provides customers with the ability to determine if their cityside connection is likely or unlikely made of lead. This new search tool is part of our ongoing efforts to educate customers about lead and provide them with information to protect their health and the communities we serve.

East 71st Water Main Replacement Project Underway

For the past 30 years, we have invested more than $1.6 billion enhancing our water treatment plants, water tanks and towers, and some water mains. Now, we’re shifting our investment focus to the 5,200 miles of water mains that make up our distribution system in nearly 80 communities. Many of which have served these communities well for more than 60, 70, 80, and in some cases more than 100 years.

Monthly Billing Coming Soon!

COMING TO YOUR HOME SOON! Beginning in January 2017 Cleveland Water will be transitioning from quarterly water bills to monthly. This change will help you better manage your household budget, track your water usage, and detect possible leaks sooner.

Cleveland Water Far Below State and Federal Chromium Regulations

By Scott Moegling, Water Quality Manager, Cleveland Water

A report released earlier today raised questions about the levels of Chromium-6 in our drinking water. We want to assure all of our customers that your safety continues to be our top priority. Cleveland Water meets and exceeds all State and Federal drinking water standards as established by the Safe Drinking Water Act and the Ohio Environmental Protection Agency (Ohio EPA), including regulations related to Chromium.

STEP Application Deadline

Today, is the last day to submit your  STEP application. Cleveland Water and Northeast Ohio Regional Sewer District work together to offer The Student Technical Enrichment Program (STEP) to students in grades 6–8. STEP is a science, technology, engineering, and math (STEM) educational outreach program that provides educational experiences which heighten the interest of students in STEM.

Catch Up With Cleveland Water This Holiday Weekend

A little tap-logged from last week’s events, our Cleveland Water buggy’s scheduled events for this upcoming weekend are a little light. That said, we’re still excited to meet you out in the community even if we need to give the buggy a little holiday.

Did you know Cleveland Water is moving to monthly billing next year? It’ll be a little transition but it’ll be Billing Made Simple once we get rolling. So, please feel free to bring your questions about monthly billing to us at events this weekend, we are tap full of answers! (See what we did there?)

Follow the Water Buggy

Follow Cleveland Water’s Water Buggy this weekend at events throughout Northeastern Ohio.  Grab a cup of water, fill your reusable water bottles, your doggy bowls, or the baby’s sippy cup, and visit our community engagement table to get all of your water questions answered.  We are excited to meet you and happy to keep you hydrated.

This weekend Water Buggy schedule:

Friday:

  • Food Truck Friday
  • Great Lakes Burning River Fest

Saturday:

Cedar Road Water Main Break

UPDATE 8/28/16: Cedar Road has been completely repaired and restored. The road has been reopened a day earlier than originally planned. As of 7:30 AM this morning the road is completely open.

UPDATE 8/23/16: Cedar Rd. between Brainard Rd. and Landerbrook Dr. remains OPEN ONLY TO LOCAL ACCESS to Georgetown Condos, UH Surgery Center and Brainard Place. All Utilities have been repaired. Restoration work is set to begin tomorrow and should be complete this weekend. We will provide updates as they become available.

Additional Leaks Found on 116 Year Old West 110th Street Water Main, Cleveland Water Buggy Dispatched

UPDATE AS OF 5PM ON 8/12/16: Cleveland Water crews made repairs to multiple leaks on an aging water main along West 110th Street in Cleveland last night and water service was restored to all customers. Crews will be out this evening to make additional repairs on the 116 year old main. Some customers may experience temporary service disruptions. Crews on scene will notify customers in the area and drinking water will be provided for customers whose water service may be interrupted during these repairs.

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