Straight from the Tap

Cleveland STEP (Student Technical Enrichment Program) has a few openings for interested students. Apply now to secure your spot!

Apply now to Cleveland STEP - the STEM program for students. We still have a few spots open for interested students! We will accept students until capacity is reached.

Staying Hydrated in High Temperatures is Key

We welcome summer by celebrating our favorite time of the year outdoors with cookouts and picnics, vacations, and getting the chance to do some of our favorite outdoor activities like biking, swimming and gardening. But being in the sun all day can have its consequences if we don’t protect ourselves from sun burn or heat stroke. As a result, we find our days of fun in the sun ending with trips to the emergency room.

UPDATED - Discolored Water Notification

UPDATE - 6/13/17 12 pm

The discoloration that was affecting water in the vicinity of E. 152nd Street has been resolved. If you are still experiencing discoloration, run your tap for a few minutes until the water runs clear. If possible, use the lowest sink in your home for flushing (ex., a basement utility tub). Use cold water only! If this does not resolve the issue, please contact our 24-hr Emergency Service Line at 216-664-3060.


Save Money on Filling Your Pool

Now that summer is once again upon us, you’re probably getting your pool ready as quickly as possible in order to stay cool. In case you didn’t already know, Cleveland Water allows customers to fill pools from a hydrant in order to help save money.

To fill your pool using a hydrant, you’ll need to obtain a hydrant permit by presenting the following items to our Permits and Sales Department:

Cleveland Water Monitors Lake Erie with Two Innovative Buoys

Keeping our water safe is Cleveland Water’s top priority and one way we do this is by staying on top of challenges Lake Erie throws our way. Two of the biggest challenges we face in the summer months are potential Harmful Algal Blooms (HABs) and their related toxins, and hypoxic water (also known as Dead Zone water).

Time to Build: Investing in Our Infrastructure

Infrastructure Week is a national week of events, media coverage, and education and advocacy efforts, set to shine a spotlight on infrastructure as a critical issue that affects everyone. This year’s Infrastructure Week theme is Time to Build – “urging leaders and citizens to highlight the state of our nation’s infrastructure and encourage policymakers to invest in the projects, technologies, and policies necessary to make America competitive, prosperous, and safe.”

Meet Cleveland Water’s Nottingham Plant Manager Deborah Hanby

At Cleveland Water, we take pride in serving you safe, quality water. That’s why this year’s Drinking Water Week theme “Know It, Love It,” fits perfectly with what we do, the communities we serve, the outstanding work of our employees and the great-tasting water we provide to our customers.

Our Water Treatment Plant Operators are a critical component of our treatment process and there is one employee who we’d like to highlight. This month, we shine a spotlight on Deborah Hanby, Cleveland Water’s Nottingham Plant Manager.

What Goes Into Your Drinking Water?

Our raw water intakes sit far out into the lake away from pollution sources, but no raw and untreated lake water is safe to drink without some level of treatment – even when that water comes from a great source like Lake Erie.

Why Safety Matters

At Cleveland Water we know there’s “no business without safety,” because we know a safe and healthy work environment creates peace of mind and helps to make sure we all go home to our loved ones at the end of the day. But we also know that safety helps us control costs and keep reasonable rates for customers. Without it, critical funds must be diverted from daily operations to pay for damage and injuries. No matter who we are or what we do, safety matters.