Submitted by CWDadmin on Fri, 03/04/2016 - 13:17
New monthly bills will make budgeting easier, help customers track usage and detect leaks sooner.
We have some exciting news to share with our customers. Beginning in January 2017, Cleveland Water will be transitioning our accounts from quarterly to monthly billing to help customers better manage their household budget, track their water usage and detect possible leaks sooner. Once the transition is completed, water meters will be read monthly, and all consumption and other related charges will be based on a monthly rate.
Submitted by CWDadmin on Thu, 02/25/2016 - 17:13
Today, we are excited to announce the appointment of Alex Margevicius to Commissioner of Cleveland Water. Commissioner Margevicius was sworn in this afternoon by City of Cleveland Mayor Frank G. Jackson in the Red Room of Cleveland City Hall.
Submitted by CWDadmin on Tue, 02/23/2016 - 18:38
Water is safe to drink and use as normal.
Customers in the 2nd high eastern suburbs of Cleveland may experience discolored and/or cloudy water over the next 24 hours as we work to make scheduled repairs on a 42 inch transmission main serving the area.
There is no boil alert in effect. The water is safe to drink and use as normal.
Submitted by CWDadmin on Tue, 02/09/2016 - 15:21
Some say that winter has finally arrived in Northeast Ohio as temperatures begin to drop again this week. In fact, we are expecting some of the coldest temps over the next week or so that we have had all season.
Now is the time to protect your home and your pocketbook from unnecessary frozen pipes or a burst water meter. It’s simple to do and doesn’t take much time. Watch our video below to learn more.
Submitted by CWDadmin on Fri, 02/05/2016 - 14:36
We know you care about your family and friends’ health and safety. We do too. At Cleveland Water, we know that access to a reliable supply of safe drinking water is critical to keeping the people you care about safe. That is why we work hard to make sure the water we deliver to the 1.4 million people who count on us meets and exceeds the highest standards for quality and safety.
Submitted by CWDadmin on Thu, 01/21/2016 - 10:27
At Cleveland Water, we take the potential risks associated with lead and copper – as well as many other contaminants – seriously. We have implemented thorough testing and treatment processes in order to reduce potential risks to our customers. We regularly collect and test about 300 water samples a day to ensure the water our customers receive exceeds all federal and state drinking standards.
Submitted by CWDadmin on Wed, 01/13/2016 - 16:45
In light of recent news stories, The Department of Public Utilities (DPU), comprised of Cleveland Water, Cleveland Public Power and Cleveland Water Pollution Control, wants to make sure customers are aware of what to look for in the event of someone showing up on their property claiming that they are a DPU employee.
Your safety is important to us. Please review the tips below in order to recognize DPU employees coming to your home:
Submitted by CWDadmin on Fri, 01/08/2016 - 06:11
UPDATE 1/11/16 11:30am: Repair on the water main has been completed. Utility work is anticipated to be finished today and street restoration will begin. Traffic patterns remain same.
Submitted by CWDadmin on Thu, 01/07/2016 - 22:53
Cleveland water crews will continue to make repairs through the night to a 10 inch water main in the intersection of East 55th and Central in Cleveland. The intersection is closed to vehicular traffic and will remain closed through Friday morning rush hour. The condition of the road will be reassessed in the morning to determine if any lanes can be opened for motorists.
Detour routes are being set up by the City of Cleveland Division of Streets and signs will be posted. The detour routes are as follows:
Submitted by CWDadmin on Sat, 01/02/2016 - 13:29
UPDATE 1/13/16 5pm: The two westbound lanes on Chester are now open to traffic. Motorist can now use Chester to drive into downtown. The two eastbound lanes will remain closed for a few more days while crews finish up the repairs.