Straight from the Tap

Cleveland Water is Safe Despite Migration of Dredged Materials

We want to take this opportunity to reassure you that your Cleveland Water is safe to drink, as always, straight from the tap.

Recent news has brought to light that sediment years-ago dredged from the Cuyahoga River, and disposed of in an area of Lake Erie referred to as CLA-1, has migrated from its original location. The sediment contains harmful pollutants and has moved within five miles of the shoreline closer to our Nottingham Water Treatment Plant intake but there’s no need for Cleveland Water customers to worry about the quality of their drinking water.

What are you waiting for?

National Drinking Water Week is right around the corner. If you haven't signed up yet for a tour, what are you waiting for? Don't miss out on this great opportunity to learn first-hand where your water comes from and how it gets from the lake to your home. There is still time to register by clicking here!

Join us May 7, 2016 for our annual National Drinking Water Week Open House

It’s getting close to that time of the year again- the time when we pay tribute to safe, quality drinking water and give thanks to the source that makes it all possible, our beautiful Lake Erie! National Drinking Water Week is May 1-7, 2016, and this year we’ll also take a minute to sing ourselves a Happy Birthday tune for turning the big 160.

Water Main upgrade will temporarily affect Sassafras Drive customers in Parma but means less problems in the future

On Saturday, April 9th, Cleveland Water crews will begin a scheduled repair project in the City of Parma affecting a number of customers who live on, or near, Sassafras Drive. Affected customers were notified directly at their homes earlier this week.  

Tampering with Water Meters Not Worth the Costs, Affects Us All

We here at Cleveland Water understand that paying utility bills can be tough. In fact, we’ve worked hard to implement state-of-the-art tools like our Clear Reads Automatic Meter Reading system (AMR) to make protecting your home and controlling your utility costs as simple as possible; and, we look forward to our transition to monthly billing in 2017 to make the billing process even easier for our customers.

Celebrating our Employees on World Water Day

Today, the Office of Public Affairs organized a fun “water drop photo-op” in honor of World Water Day. This year's World Water Day theme is "Water and Jobs" and we're celebrating our employees for their continuous service and dedication today and everyday.

2015 Water Quality Report Now Available

At Cleveland Water, we know our drinking water is essential to the quality of life of more than 1.4 million people in 80 communities. That’s why we are committed to providing our customers with safe, high-quality, drinking water that is available at the turn of a tap any hour of the day.

Our water is constantly monitored and tested. In fact, Cleveland Water consistently exceeds the most stringent water quality standards mandated by Federal and State water regulations, and last year was no exception.

Cleveland Water Billing Made Simple

New monthly bills will make budgeting easier, help customers track usage and detect leaks sooner.

We have some exciting news to share with our customers. Beginning in January 2017, Cleveland Water will be transitioning our accounts from quarterly to monthly billing to help customers better manage their household budget, track their water usage and detect possible leaks sooner. Once the transition is completed, water meters will be read monthly, and all consumption and other related charges will be based on a monthly rate.

Alex Margevicius Appointed Commissioner of Water

Today, we are excited to announce the appointment of Alex Margevicius to Commissioner of Cleveland Water. Commissioner Margevicius was sworn in this afternoon by City of Cleveland Mayor Frank G. Jackson in the Red Room of Cleveland City Hall.

Discolored Water Notification for 2nd High Eastern Service Area

Water is safe to drink and use as normal.

Customers in the 2nd high eastern suburbs of Cleveland may experience discolored and/or cloudy water over the next 24 hours as we work to make scheduled repairs on a 42 inch transmission main serving the area.

There is no boil alert in effect. The water is safe to drink and use as normal.