Discount Programs
Cleveland Water offers two discount programs to assist income-eligible customers with the cost of their water bill.
Homestead Program
The Homestead Discount Program offers a lower fixed charge and consumption rate. To qualify for the Homestead Discount Program, customers must meet the following criteria:
- Be 65 years or older, or totally and permanently disabled;
- Own and live at the service address; and
- Meet income guidelines.
To enroll in the Homestead Discount Program, customers must complete and submit an application. Enrollment is valid for 3 years, after which a renewal application is required. Reminders will be sent to customers when renewal is required.
Homestead applications should be mailed to:
Division of Water
Homestead Unit
P.O. Box 94687
Cleveland, Ohio 44101-4687
| Homestead Fixed Charge |
2021 |
2022 |
2023 |
2024 |
|---|---|---|---|---|
| All Meter Sizes |
$5.80 |
$5.80 |
$5.80 |
$6.00 |
| Homestead Consumption Charge (per MCF) |
2021 |
2022 |
2023 |
2024 |
|---|---|---|---|---|
| City of Cleveland |
$14.20 |
$14.20 |
$14.20 |
$14.72 |
| Low/1st High Service Area |
$18.46 |
$18.46 |
$18.46 |
$19.13 |
| 2nd High Service Area |
$22.72 |
$22.72 |
$22.72 |
$23.55 |
| 3rd High Service Area |
$26.27 |
$26.27 |
$26.27 |
$27.23 |
Water Affordability Program
The Water Affordability Program offers a 40% discount on all standard water charges. This includes both the monthly fixed charge and the consumption charge. To qualify for the program, a customer must own and live at the applying service address and have a total household income at or below the current income guidelines, which are based on 200% of the annual Federal Poverty Level guidelines.
The Water Affordability Program is administered by CHN Housing Partners. For questions or to apply for the program, please contact the CHN Housing Partners at 216-774-2349.
| Size of Household | Annual Household Income |
|---|---|
| 1 person | $29,160 |
| 2 persons | $39,440 |
| 3 persons | $49,720 |
| 4 persons | $60,000 |
| 5 persons | $70,280 |
| 6+ persons | Add $10,280 for each additional household member |