Permits
In order to maintain the quality water we provide to all of our customers, a permit is needed to connect to our system. Below is more information on our various types of permits, their requirements, and the forms necessary forms.
Commercial Service
If you would like to obtain water service for any property that's not a 1- to 4-family, owner-occupied residence, you must complete a commercial water service application. The commercial service application provides property owners, developers, consultants, and contractors with a complete explanation of how to acquire water service.
Community Garden Permits
Affordable water access is available to community gardens via the Summer Sprout Program. Working with the Cleveland Department of Community Development, this program allows fire hydrant use for city-approved urban agriculture projects.
Residential Service
If would like to obtain water service for a 1- to 4-family, owner-occupied residence, you will need to complete a residential application. The residential application provides property owners, developers, contractors, and consultants with complete information on how to acquire water service.
Temporary/ Hydrant Permits
In some instances, you may need a temporary source of water such as for landscaping, construction, or filling a swimming pool. A non-permanent service connection requires a temporary/hydrant permit.