Your Water
At Cleveland Water, we recognize that water is necessary to everyday life. Water supports jobs, family, communities, schools, and health. We work hard to ensure that our 1.4 million customers have access to a reliable supply of safe, great-tasting water. For questions about water quality, contact our Water Quality Line at 216-664-2639.
Lake Erie
Lake Erie is one of our region’s best assets. It provides our drinking water and supports economic and recreation opportunities. We take our responsibility as a steward of Lake Erie seriously because the health of the Lake affects us all.
Lead Awareness
Our customers can be confident that the water delivered to your home is safe. We take several actions to protect you and your family from the risk of lead. We also want to provide customers with information to identify lead in home plumbing and what steps to take to ensure the highest quality drinking water comes from your tap.
Water Distribution
Making sure our customers receive safe, quality water at all times is our top priority. Cleveland Water’s robust distribution system ensures that a reliable supply of safe, great-tasting water is available when and when you need it.
Water Main Breaks
Water main breaks are an unfortunate and inevitable part of water service. At Cleveland Water, we are responsible for maintaining 5,300 miles of water mains across 80 communities. While they’re never convenient, we work hard to address them as quickly as possible with the least amount of disruption.
Water Quality
Safe, reliable drinking water is essential to the more than 1.4 million people in the 80 communities we serve. That’s why we're committed to providing our customers with high-quality drinking water each and every day. For questions about water quality, contact our Water Quality Line at 216-664-2639.
Water Treatment
Safe, reliable water plays a vital role in all our daily lives, keeping our community healthy, supporting our economy, and contributing to our overall quality of life. That’s why Cleveland Water has a comprehensive water treatment process in place to make sure our customers have access to safe, quality water every day.