Submitted by CWDadmin on Mon, 06/12/2017 - 20:00
UPDATE - 6/13/17 12 pm
The discoloration that was affecting water in the vicinity of E. 152nd Street has been resolved. If you are still experiencing discoloration, run your tap for a few minutes until the water runs clear. If possible, use the lowest sink in your home for flushing (ex., a basement utility tub). Use cold water only! If this does not resolve the issue, please contact our 24-hr Emergency Service Line at 216-664-3060.
Submitted by CWDadmin on Thu, 05/18/2017 - 13:39
Keeping our water safe is Cleveland Water’s top priority and one way we do this is by staying on top of challenges Lake Erie throws our way. Two of the biggest challenges we face in the summer months are potential Harmful Algal Blooms (HABs) and their related toxins, and hypoxic water (also known as Dead Zone water).
Submitted by CWDadmin on Thu, 05/04/2017 - 13:46
Our raw water intakes sit far out into the lake away from pollution sources, but no raw and untreated lake water is safe to drink without some level of treatment – even when that water comes from a great source like Lake Erie.
Submitted by CWDadmin on Fri, 12/16/2016 - 17:41
Submitted by CWDadmin on Wed, 11/30/2016 - 12:21
Cleveland Water is working to resolve reports of discoloration in the water for some eastside suburban communities. These include Beachwood, Garfield Heights, Highland Heights, Lyndhurst, Maple Heights, Mayfield Heights, Moreland Hills, Pepper Pike, Shaker Heights, South Euclid, Warrensville, and Woodmere.
The water is safe to drink and use as normal. However, customers who experience discoloration should refrain from doing laundry since it may stain clothing. THERE IS NO BOIL ALERT IN EFFECT.
Submitted by CWDadmin on Tue, 11/29/2016 - 18:30
As Cleveland Water makes system repairs in the Richmond Heights area, customers may experience some discoloration in their water. The water is safe to drink and use as normal.
We have dispatched crews to flush hydrants in the area to help minimize the impact. We apologize for any inconvenience and will work to complete repairs as soon as possible.
Submitted by CWDadmin on Mon, 11/28/2016 - 15:26
Recently, risks associated with lead in drinking water have been featured in several local news stories. While some of these reports have responsibly presented the facts, others have taken a more sensational approach, even providing inaccurate and misleading information. As a result, we thought it was a good time to remind all of our customers that the water we deliver to your home is safe, and that it meets and exceeds all Federal and State standards. Specific to lead, we have taken several actions to help protect you from exposure to high lead levels in drinking water.
Submitted by CWDadmin on Tue, 10/11/2016 - 21:46
Our state-of-the-art water treatment process uses orthophosphate, an anti-corrosive that creates a thin layer of film which acts as a barrier on metal pipes and fixtures to prevent lead from leaching into the water. This protection works not only on Cleveland Water’s cityside connections but also on customer owned plumbing. As a result, Cleveland Water’s lead test results have declined by 88% since we started using it for treatment about 20 years ago.
Submitted by CWDadmin on Tue, 10/11/2016 - 17:50
Cleveland Water has launched a new search tool for customers. The Lead Connection Lookup provides customers with the ability to determine if their cityside connection is likely or unlikely made of lead. This new search tool is part of our ongoing efforts to educate customers about lead and provide them with information to protect their health and the communities we serve.
Submitted by CWDadmin on Tue, 09/20/2016 - 17:05
By Scott Moegling, Water Quality Manager, Cleveland Water
A report released earlier today raised questions about the levels of Chromium-6 in our drinking water. We want to assure all of our customers that your safety continues to be our top priority. Cleveland Water meets and exceeds all State and Federal drinking water standards as established by the Safe Drinking Water Act and the Ohio Environmental Protection Agency (Ohio EPA), including regulations related to Chromium.