The Cleveland Water Blog

Tags: Water Quality

Get to know your pipes and fixtures

At Cleveland Water, we know that access to a reliable supply of safe, high-quality drinking water is critical to keeping the people you care about safe. That is why we work had to make sure the water we deliver is to our 1.4 million customers meets and exceeds the highest standards for quality and safety. We take multiple steps so that the water we deliver to your home is safe from lead and other contaminants.

How Orthophosphate helps keep your drinking water safe from lead

Cleveland Water takes multiple steps to make sure the water you drink is safe from a variety of potential contaminants, including lead.

Cleveland Water: Working hard to reduce Water Loss

By Jason Wood, Chief of Public Affairs, DPU

UPDATED - Discolored Water Notification

UPDATE - 6/13/17 12 pm

The discoloration that was affecting water in the vicinity of E. 152nd Street has been resolved. If you are still experiencing discoloration, run your tap for a few minutes until the water runs clear. If possible, use the lowest sink in your home for flushing (ex., a basement utility tub). Use cold water only! If this does not resolve the issue, please contact our 24-hr Emergency Service Line at 216-664-3060.

 

Cleveland Water Monitors Lake Erie with Two Innovative Buoys

Keeping our water safe is Cleveland Water’s top priority and one way we do this is by staying on top of challenges Lake Erie throws our way. Two of the biggest challenges we face in the summer months are potential Harmful Algal Blooms (HABs) and their related toxins, and hypoxic water (also known as Dead Zone water).

What Goes Into Your Drinking Water?

Our raw water intakes sit far out into the lake away from pollution sources, but no raw and untreated lake water is safe to drink without some level of treatment – even when that water comes from a great source like Lake Erie.

What Can I Do If I Have a Lead Connection or Plumbing?

Cleveland Water uses orthophosphate in our treatment process, and our test results submitted to the Ohio EPA indicate it is very successful in protecting customers from risks associated with lead found in cityside connections, ownerside connections, and at-home plumbing.

Cleveland Water working to resolve discoloration in water for some eastside suburban communities

Cleveland Water is working to resolve reports of discoloration in the water for some eastside suburban communities. These include Beachwood, Garfield Heights, Highland Heights, Lyndhurst, Maple Heights, Mayfield Heights, Moreland Hills, Pepper Pike, Shaker Heights, South Euclid, Warrensville, and Woodmere.

The water is safe to drink and use as normal. However, customers who experience discoloration should refrain from doing laundry since it may stain clothing. THERE IS NO BOIL ALERT IN EFFECT.

Richmond Heights area repairs may cause temporary discoloration in water, Water is safe to use as normal

As Cleveland Water makes system repairs in the Richmond Heights area, customers may experience some discoloration in their water. The water is safe to drink and use as normal.

We have dispatched crews to flush hydrants in the area to help minimize the impact. We apologize for any inconvenience and will work to complete repairs as soon as possible. 

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