Submitted by CWDadmin on Wed, 11/29/2017 - 17:22
Due to ongoing repairs to a 54-inch main that was shut down earlier this month for emergency repairs, customers in some eastern suburbs may experience water that appears to be slightly cloudy when they turn on their faucet. The water has been tested and is safe to drink. THERE IS NO BOIL ADVISORY IN EFFECT.
Submitted by CWDadmin on Wed, 10/25/2017 - 16:47
At Cleveland Water, we know that access to a reliable supply of safe, high-quality drinking water is critical to keeping the people you care about safe. That is why we work had to make sure the water we deliver is to our 1.4 million customers meets and exceeds the highest standards for quality and safety. We take multiple steps so that the water we deliver to your home is safe from lead and other contaminants.
Submitted by CWDadmin on Tue, 10/24/2017 - 11:22
At Cleveland Water, we take the risks associated with lead in drinking water seriously. That is why we have optimized our water treatment process to help protect you and your family from risks associated with lead pipes.
Submitted by CWDadmin on Mon, 10/23/2017 - 11:35
Cleveland Water takes multiple steps to make sure the water you drink is safe from a variety of potential contaminants, including lead.
Our use of orthophosphate in our treatment process has substantially reduced - by about 90% - the levels of lead found in our customer's drinking water over the past 20 years; however, there are still some people's homes and businesses in Greater Cleveland that contain lead pipes, plumbing and service connections.
Submitted by CWDadmin on Mon, 10/16/2017 - 14:11
By Jason Wood, Chief of Public Affairs, DPU
As residents of Northeast Ohio, we are blessed to have a great and ample source of water – Lake Erie – in our backyard. This wonderful natural resource supports a variety of jobs and recreation opportunities, and provides a high quality source for our drinking water.
Submitted by CWDadmin on Mon, 06/12/2017 - 20:00
UPDATE - 6/13/17 12 p.m.
The discoloration that was affecting water in the vicinity of E. 152nd Street has been resolved. If you are still experiencing discoloration, run your tap for a few minutes until the water runs clear. If possible, use the lowest sink in your home for flushing (ex., a basement utility tub). Use cold water only! If this does not resolve the issue, please contact our 24-hr Emergency Service Line at 216-664-3060.
Submitted by CWDadmin on Thu, 05/18/2017 - 13:39
Keeping our water safe is Cleveland Water’s top priority and one way we do this is by staying on top of challenges Lake Erie throws our way. Two of the biggest challenges we face in the summer months are potential Harmful Algal Blooms (HABs) and their related toxins, and hypoxic water (also known as Dead Zone water).
Submitted by CWDadmin on Thu, 05/04/2017 - 13:46
Our raw water intakes sit far out into the lake away from pollution sources, but no raw and untreated lake water is safe to drink without some level of treatment – even when that water comes from a great source like Lake Erie.
Submitted by CWDadmin on Fri, 12/16/2016 - 17:41
Submitted by CWDadmin on Wed, 11/30/2016 - 12:21
Cleveland Water is working to resolve reports of discoloration in the water for some eastside suburban communities. These include Beachwood, Garfield Heights, Highland Heights, Lyndhurst, Maple Heights, Mayfield Heights, Moreland Hills, Pepper Pike, Shaker Heights, South Euclid, Warrensville, and Woodmere.
The water is safe to drink and use as normal. However, customers who experience discoloration should refrain from doing laundry since it may stain clothing. THERE IS NO BOIL ALERT IN EFFECT.