Straight from the Tap

Archive: November 2016

Cleveland Water working to resolve discoloration in water for some eastside suburban communities

Cleveland Water is working to resolve reports of discoloration in the water for some eastside suburban communities. These include Beachwood, Garfield Heights, Highland Heights, Lyndhurst, Maple Heights, Mayfield Heights, Moreland Hills, Pepper Pike, Shaker Heights, South Euclid, Warrensville, and Woodmere.

The water is safe to drink and use as normal. However, customers who experience discoloration should refrain from doing laundry since it may stain clothing. THERE IS NO BOIL ALERT IN EFFECT.

Richmond Heights area repairs may cause temporary discoloration in water, Water is safe to use as normal

As Cleveland Water makes system repairs in the Richmond Heights area, customers may experience some discoloration in their water. The water is safe to drink and use as normal.

We have dispatched crews to flush hydrants in the area to help minimize the impact. We apologize for any inconvenience and will work to complete repairs as soon as possible. 

Just a Reminder…Cleveland Water is Safe from Lead

Recently, risks associated with lead in drinking water have been featured in several local news stories. While some of these reports have responsibly presented the facts, others have taken a more sensational approach, even providing inaccurate and misleading information. As a result, we thought it was a good time to remind all of our customers that the water we deliver to your home is safe, and that it meets and exceeds all Federal and State standards. Specific to lead, we have taken several actions to help protect you from exposure to high lead levels in drinking water.

Looking Forward to a Smooth Transition of Cleveland Heights Water Customers

This fall, more than 200 residents and business owners participated in community meetings about the transition of the City of Cleveland Heights to direct service with Cleveland Water. The meetings were held to offer information and give affected customers the opportunity to ask questions directly of our many subject matter experts.

University Heights Community Meeting Time Changed

The previously scheduled community meeting for residents of University Heights who currently receive water service from the City of Cleveland Heights has been moved to 6:30 p.m. this evening. The meeting will be held at the Donahue Auditorium in the Dolan Science Center at John Carroll University and will include a presentation by Cleveland Water Commissioner Alex Margevicius and an opportunity to ask questions about the transition to direct water service with us in January.